Cancellation Policy
Effective Date: [01/01/2026]
KleanTech LLC understands that schedules can change. We strive to be flexible while also protecting the time reserved for your service.
APPOINTMENT CANCELLATIONS
We kindly request at least 24 hours notice if you need to cancel or reschedule your cleaning appointment.
Providing proper notice allows us to adjust our schedule and offer the appointment time to another client.
LATE CANCELLATIONS
Cancellations made less than 24 hours before the scheduled appointment may result in a cancellation fee of up to 50% of the scheduled service cost.
SAME DAY CANCELLATIONS
Same day cancellations may be charged up to 50% of the scheduled service total due to lost time reserved for your appointment.
NO SHOW APPOINTMENTS
If we arrive at the property and are unable to access the location or the appointment is missed without notice, a fee may be charged.
RESCHEDULING
We are happy to reschedule appointments when notice is provided in advance.
Rescheduling requests made within 24 hours of the appointment may be subject to a fee depending on availability.
EMERGENCY SITUATIONS
We understand emergencies happen. Fees may be waived at our discretion in cases of illness, severe weather, or unforeseen circumstances.
ACCESS ISSUES
Clients must ensure access to the property at the scheduled appointment time.
If we are unable to enter the property due to lockout, incorrect entry information, or other access issues, a fee may apply.
CONTACT FOR CHANGES
To cancel or reschedule, please contact us as soon as possible:
KleanTech LLC
Phone: (717) 603-1003 Email: KleanTechPA@gmail.com